To apply a promo or discount code:. • Proceed to checkout and enter your code in the Discount Code field. • Click Apply to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble entering your
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
Typically, we are at 1-3 business days to get our orders out the door, and we ship via FedEx ground, which is typically 3-5 business days for delivery. For larger freight orders, please allow up to 2 weeks for order processing, as many of these are m
Unfortunately, we do not offer any kind of expedited shipping for our products. Typically we are at 1-3 business days to get our orders out the door, and we ship via FedEx ground, which is typically 3-5 business days for delivery.
Yes, we do ship internationally but we also have some interanational distribution so we recommend checking to see if the products you are looking for are available first in your country. When shipping internationally, we typically use FEDEX but...
If you wish to cancel an order that has not yet shipped please contact our support team and we will further assist. Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return polic
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
Lost packages. We strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team with your order number and any relevant details. Damaged packages. We
We are sorry to hear you received the wrong item in your order! Please report your order issue to our customer service team for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the pack